Privacy Policy

1. Who we are

Purple Peppercorn Pty Ltd (ABN 35 698 539 123) operates the websites purplepeppercorn.com.au and thedeliverydirector.com.au (together, "our websites"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Contact: hello@purplepeppercorn.com.au

2. What information we collect

We collect personal information only when you voluntarily provide it. This includes:

• Email address — when you sign up to access free tools, templates, or our mailing list
• Name — if you provide it when contacting us or booking an advisory service
• Contact details — if you enquire about advisory services via email
• Usage data — standard web server logs (IP address, browser type, pages visited) collected automatically

We do not collect payment information directly — any payments are processed by third-party providers.

3. Children's privacy

The Purple Peppercorn kids channel content is designed for children aged 0–5. We do not knowingly collect any personal information from children under the age of 13. Our website does not require children to provide any personal information. Parents and guardians are responsible for supervising their children's use of our websites.

Our YouTube channel content is marked "Made for Kids" in compliance with the Children's Online Privacy Protection Act (COPPA). YouTube manages data collection on the YouTube platform in accordance with their own privacy policy.

If you believe we have inadvertently collected information from a child under 13, please contact us immediately at hello@purplepeppercorn.com.au and we will delete it promptly.

4. How we use your information

We use your personal information to:

• Send you the free tools, templates, or resources you requested
• Send you our newsletter or content updates (only if you opted in)
• Respond to your enquiries about advisory services
• Improve our website and content
• Comply with legal obligations

We will not use your information for any purpose incompatible with the purpose for which it was collected without your consent.

5. Email marketing

If you subscribe to our mailing list, we will send you content updates and resources related to Purple Peppercorn or The Delivery Director. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly. We comply with the Spam Act 2003 (Cth).

6. Disclosure of your information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Email service providers — to manage our mailing list (e.g. Mailchimp or similar)
• AWS (Amazon Web Services) — our website hosting provider
• Google Workspace — for email communications
• Legal or regulatory authorities — if required by law

All third-party providers are required to maintain the confidentiality of your information.

7. Data storage and security

Your information is stored on secure servers hosted by Amazon Web Services in Australia (ap-southeast-2, Sydney region). We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

No method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Your rights

Under the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au

To exercise any of these rights, contact us at hello@purplepeppercorn.com.au. We will respond within 30 days.

9. Cookies

Our websites currently use only essential technical cookies required for the site to function. We do not use tracking or advertising cookies. If we introduce analytics or advertising in the future, we will update this policy and implement a cookie consent mechanism.

10. Third-party links

Our websites contain links to third-party platforms including YouTube, Spotify, TikTok, and Instagram. This Privacy Policy does not apply to those platforms. We encourage you to review their privacy policies independently.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our websites after changes constitutes acceptance of the updated policy.

12. Contact us

For any privacy-related questions or concerns:

Purple Peppercorn Pty Ltd
ABN 35 698 539 123
hello@purplepeppercorn.com.au